Jill Tiefel
Combining writing, usability and design to help small businesses succeed.
Also find us here
Category Archives: customer service
Convenience or stalking?
Shopping at the mall with a friend a few days ago, we went into Old Navy. Upon checking out, the sales clerk asked me if I wanted to provide my e-mail address. I agreed, thinking that I might get a … Continue reading
Posted in customer service, marketing, trends
Leave a comment