Based in western Wisconsin, I have sixteen years of professional writing experience. I am
not just a writer; I am a software expert, usability specialist and a graphic designer.

software experience

  • Adobe InDesign, Quark Xpress (for newsletters and manuals)
  • Adobe Illustrator (graphics and illustrations)
  • Adobe Photoshop (photos, icons, buttons)
  • RoboHelp (help systems for Windows-based software packages)
  • Microsoft Visio (for flowcharts and screen designs)
  • Microsoft Word (for documents and manuals)
  • Adobe Acrobat (fill-in forms)
  • Adobe Dreamweaver (websites)

industry experience

  • computer software design and documentation
  • financial planning seminars
  • non-profit and church promotion


  • newsletter articles
  • website content
  • software manuals (ranging in size up to 600+ pages)
  • installation instructions
  • educational materials


  • Ran usability tests to inform product design.
  • Performed field research to gain insight into users’ daily tasks.
  • Performed usability assessments of websites and products (includes detailed study of user interface design principles).


  • software interfaces
  • brochures
  • newsletters
  • quick reference guides
  • invitations
  • banners

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